LEGAL

TERMS & CONDITIONS

Last Updated: 12/17/2025

1. Agreement to Terms

By accessing or using this website (“Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Site.

2. Who We Are

This website is operated by Lisa Alcala.
Contact email: help@lisaalcala.com

Or Call: 323- 866-9815

3. Eligibility

You must be at least 18 years old or have legal parental or guardian consent to use this Site.

4. Products & Services

Lisa Alcala offers:

  • Physical products

  • Digital products (including downloadable content and online materials)

  • Services (including consulting, coaching, or educational services)

We reserve the right to modify or discontinue any product or service at any time without notice.

5. Orders & Payments

  • All prices are listed in U.S. dollars

  • Payment must be received before order fulfillment

  • We reserve the right to refuse or cancel any order

  • You authorize us to charge your selected payment method for all purchases

6. Shipping (Physical Products)

Shipping times are estimates and not guaranteed. Lisa Alcala is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

7. Digital Products

All digital products are delivered electronically.

Due to the nature of digital content, all digital sales are final unless otherwise stated.

You are granted a limited, non-exclusive, non-transferable license for personal use only. Redistribution, resale, or sharing is prohibited.

8. Services

Details regarding services, timelines, and deliverables are described at the time of purchase. Results are not guaranteed.

9. Refunds & Returns

Refunds and returns are governed by our Refund & Return Policy, available on this Site.

10. Intellectual Property

All content on this Site, including text, graphics, logos, downloads, and materials, is the intellectual property of Lisa Alcala and may not be copied, reproduced, or distributed without written permission.

11. Prohibited Use

You agree not to:

  • Use the Site for unlawful purposes

  • Violate intellectual property rights

  • Attempt to gain unauthorized access to the Site

  • Disrupt or interfere with Site functionality

12. Disclaimer

All products, services, and content are provided “as is” without warranties of any kind.

13. Limitation of Liability

To the fullest extent permitted by law, Lisa Alcala shall not be liable for indirect, incidental, consequential, or special damages arising from use of the Site or products/services.

14. Governing Law

These Terms are governed by the laws of the State of California.

15. Updates

We reserve the right to update these Terms at any time. Continued use of the Site constitutes acceptance of any changes.

PRIVACY POLICY

Last Updated: 12/17/2025

1. Information We Collect

We may collect:

  • Name and email address

  • Billing and payment information

  • Purchase history

  • IP address and device/browser data

  • Cookies and tracking technologies

2. How We Use Information

Personal information is used to:

  • Process orders and deliver products or services

  • Communicate with you

  • Improve website functionality and user experience

  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Essential website functionality

  • Analytics and performance tracking

  • Marketing and advertising purposes

You can manage cookie preferences through your browser or our Cookie Policy.

4. Sharing of Information

We may share personal information with:

  • Payment processors

  • Service providers and platforms

  • Analytics and marketing partners

  • Legal authorities when required by law

We do not knowingly sell personal information. However, some data sharing may be considered “sharing” under California law.

5. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Request correction of inaccurate data

  • Opt out of the selling or sharing of personal information

  • Limit use of sensitive personal information

  • Not be discriminated against for exercising privacy rights

6. How to Exercise Your Rights

To submit a privacy request, email:
📧 help@lisaalcala.com
Subject line: California Privacy Request

Or Call: 323- 866-9815

We will verify your identity before responding.

7. Data Security

We take reasonable measures to protect personal information but cannot guarantee absolute security.

8. Children’s Privacy

This Site is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page.

COOKIE POLICY

Last Updated: 12/17/2025

What Are Cookies?

Cookies are small text files stored on your device to help websites function properly and improve user experience.

Cookies We Use

  • Essential cookies – required for website functionality

  • Analytics cookies – used to understand site performance

  • Marketing cookies – used for advertising and retargeting

Managing Cookies

You may disable cookies through your browser settings. Disabling cookies may affect site functionality.

REFUND & RETURN POLICY

Last Updated: [Insert Date]

Digital Products

Due to the nature of digital products, all digital sales are final unless otherwise stated.

Services

Due to the nature of services, all service sales are final unless otherwise stated.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

California residents may opt out of the selling or sharing of personal information.

To submit a request, please email:
help@lisaalcala.com

Subject line: Do Not Sell or Share My Personal Information

Or Call: 323- 866-9815